Terms of Use

1. Acceptance of Terms

By using AllMyLeads' WhatsApp-based lead generation and quote management services ("Services"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use our Services.

2. Description of Services

AllMyLeads provides:

• WhatsApp-based customer communication and lead management
• AI-powered text extraction from images
• Automated quote generation and PDF creation
• Project management and payment tracking
• Customer relationship management (CRM) services

3. Eligibility

You must be:

• At least 18 years of age
• Legally capable of entering into binding contracts
• Using the Services for legitimate business purposes
• Authorized to represent any business entity you claim to represent

4. User Responsibilities

4.1 Accurate Information

You agree to:

• Provide accurate, current, and complete information
• Update information promptly when it changes
• Maintain the confidentiality of any account credentials

4.2 Prohibited Uses

You may not use our Services to:

• Send spam, unsolicited messages, or marketing materials
• Impersonate others or provide false identity information
• Violate any laws, regulations, or third-party rights
• Interfere with or disrupt our Services or servers
• Attempt to gain unauthorized access to our systems
• Upload malicious content, viruses, or harmful code
• Use automated tools to access our Services without permission

5. WhatsApp Communication

5.1 WhatsApp Terms

Your use of WhatsApp to communicate with us is also subject to WhatsApp's Terms of Service and Privacy Policy.

5.2 Message Consent

By initiating communication with us via WhatsApp, you consent to:

• Receiving automated messages related to your inquiries
• Having your messages processed by our AI systems
• Storage of conversation history for business purposes

5.3 Opting Out

You may stop receiving messages by blocking our WhatsApp number or sending "STOP" to our service.

6. AI Processing and Quotes

6.1 AI Accuracy

6.2 Quote Validity

All quotes:

• Are estimates based on provided information
• Are valid for 30 days unless otherwise specified
• May change after site inspection or detailed assessment
• Do not constitute binding contracts until formally accepted

7. Payment Terms

7.1 Quote Acceptance

Quotes become binding when:

• You provide written acceptance
• Required deposits are paid
• Work commencement dates are agreed upon

7.2 Payment Processing

Payments are processed through secure third-party providers. We do not store your payment card information.

7.3 Refunds

Refund policies depend on the specific services provided and project stage. Refund requests will be handled on a case-by-case basis.

8. Intellectual Property

8.1 Our Content

All content, software, and materials provided through our Services are owned by AllMyLeads or our licensors and are protected by intellectual property laws.

8.2 Your Content

You retain ownership of content you send to us, but grant us a license to use it for providing our Services, including AI processing and quote generation.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Service Availability

10.1 Uptime

We strive to maintain service availability but do not guarantee uninterrupted access. Services may be unavailable due to:

• Scheduled maintenance
• Technical difficulties
• Third-party service outages (WhatsApp, OpenAI)
• Force majeure events

10.2 Service Modifications

We may modify, suspend, or discontinue Services at any time with reasonable notice.

11. Disclaimers

11.1 "As Is" Basis

Services are provided "as is" without warranties of any kind, either express or implied.

11.2 AI Limitations

AI processing may contain errors, inaccuracies, or omissions. We recommend reviewing all AI-generated content before relying on it.

12. Limitation of Liability

To the maximum extent permitted by law, AllMyLeads shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for our Services
• Third-party actions or service interruptions

13. Indemnification

You agree to indemnify and hold AllMyLeads harmless from claims arising from your use of our Services, violation of these Terms, or infringement of any rights.

14. Termination

14.1 By You

You may stop using our Services at any time by ceasing communication with our WhatsApp service.

14.2 By Us

We may terminate or suspend your access for:

• Violation of these Terms
• Fraudulent or illegal activity
• Extended period of inactivity

15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

16. Dispute Resolution

16.1 Informal Resolution

We encourage resolving disputes through direct communication before pursuing legal action.

16.2 Limitation Period

Any claims must be brought within one year of the event giving rise to the claim.

17. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

18. Changes to Terms

We may update these Terms periodically. Changes will be posted on this page with an updated revision date. Continued use constitutes acceptance of changes.

19. Contact Information

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